Traffic signs and roadway signage help guide road users, communicate regulations, and support safer movement for drivers, cyclists, pedestrians, and other road users. Signs may become damaged, missing, faded, blocked, or difficult to read because of weather, collisions, vandalism, or general wear.
Residents can submit a service request if they notice a missing or damaged sign. A map location or pin drop can be used to identify where the signage issue is located, and contact details are required in case more information is needed.
When reporting a signage concern, it is helpful to identify the type of sign and indicate whether the issue presents a safety concern. Additional details can be used to describe the condition of the sign, nearby landmarks, or whether the sign is missing, leaning, blocked, faded, defaced, or no longer clearly visible.
Signage repair requests may include the following:
A missing traffic sign or street name sign
A damaged, bent, leaning, or unstable sign
A faded or unreadable sign
A sign that is blocked or difficult to see
A sign that has been defaced, altered, or damaged by impact
A signage issue that may create confusion or a safety concern
Reported locations may be reviewed to confirm the condition and determine whether repair, replacement, or further assessment is required. Work is scheduled based on factors such as the type of sign, safety impact, visibility, location, and operational priorities.
When a signage issue is reported, the following may occur:
The location is reviewed using the provided map location or pin drop
The type of sign is assessed
Safety concerns are reviewed, if indicated
Additional details are used to help locate and confirm the issue
Repair or replacement work is scheduled based on priority and available resources
There are a few additional things to keep in mind:
Missing or damaged signs that affect safety may be reviewed with higher priority
Some signs may require replacement rather than repair if they are no longer readable or stable
Signs blocked by vegetation, parked objects, or other obstructions may require additional review
Contact details may be used if more information is needed about the reported location or condition
Road users are encouraged to use caution in areas where signage is missing, unclear, or damaged and to report signage concerns so they can be reviewed and addressed as part of ongoing roadway maintenance.