Streetlights help improve visibility and support safer travel for pedestrians, cyclists, drivers, and other road users during low-light conditions. Over time, streetlights may stop working properly because of equipment wear, power issues, weather, or physical damage.
Residents can submit a service request if they notice a streetlight issue such as a light that is out, flickering, staying on during the day, dim, damaged, or not working as expected. A map location or pin drop can be used to identify the streetlight location, and contact details are required in case more information is needed.
When reporting a streetlight concern, it is helpful to identify the street light issue type and indicate whether the issue presents a safety concern. Additional details can be used to describe nearby landmarks, whether multiple lights are affected, or whether there is visible damage to the pole, base, fixture, or cover.
Streetlight repair requests may include the following:
A streetlight that is not turning on at night
A streetlight that flickers or works intermittently
A streetlight that remains on during daylight hours
A dim streetlight or inconsistent lighting
A damaged pole, base, fixture, cover, or bulb
A lighting issue that may create a visibility or safety concern
Reported locations may be reviewed to confirm the condition and determine the appropriate repair or maintenance response. Work is scheduled based on factors such as the issue type, safety impact, access conditions, and operational priorities.
When a streetlight issue is reported, the following may occur:
The location is reviewed using the provided map location or pin drop
The street light issue type is assessed
Safety concerns are reviewed, if indicated
Additional details are used to help locate and confirm the issue
Repair or maintenance work is scheduled based on priority and available resources
There are a few additional things to keep in mind:
Some streetlight issues may require inspection before repairs can be completed
Multiple lights out in the same area may indicate a broader electrical or service issue
Weather, access limitations, or underground wiring issues may affect repair timing
Contact details may be used if more information is needed about the reported location or condition
Residents are encouraged to report streetlight concerns with clear location and condition details so the issue can be reviewed and addressed as part of ongoing roadway lighting maintenance.