Street furniture and city infrastructure such as benches, bollards, bike racks, and other public amenities help make the city safe and accessible. When these items are damaged or unsafe, they can create hazards or reduce the usability of public spaces. Reporting damaged street furniture helps maintain safe and functional public areas.
Residents can submit a service request to report damaged or unsafe street or city furniture. The location of the item is required. Contact details are needed in case more information is required. When reporting, it is helpful to describe the type of furniture, the nature of the damage, and any safety concerns.
If the damaged furniture creates an immediate safety hazard, such as sharp edges or blocking pedestrian traffic, this should be flagged as urgent.
Street furniture repair requests may include the following:
Damaged or broken benches
Bent or missing bollards
Broken bike racks or bicycle parking
Damaged waste receptacles or recycling bins
Damaged planters, railings, or barriers
Reported issues are reviewed to confirm the problem and determine the appropriate response. Work is scheduled based on factors such as safety risk, location, and available resources.
When a street furniture issue is reported, the following may occur:
The report is reviewed to assess the damage
A crew may inspect the item
Temporary measures may be taken for safety concerns
Repairs or replacement are scheduled
The item is inspected after repairs are completed
There are a few additional things to keep in mind:
Some items may require replacement parts and take longer to repair
Vandalized items may be reported to police for investigation
Items on private property should be reported to the property owner
Temporary barricades may be installed around unsafe items
Residents are encouraged to report damaged street furniture with detailed descriptions of the item and its location so that repairs can be made and public spaces remain safe and functional.