Construction projects in the city are required to obtain proper permits to ensure work meets safety standards and building codes. Illegal construction occurs when work is performed without the necessary permits or in violation of approved plans. This can create safety hazards and affect neighbouring properties.
Residents can submit a service request to report construction activity that may be occurring without permits or in violation of regulations. The address where the construction is taking place is required. Contact details are needed in case more information is required. When reporting, it is helpful to describe the type of construction work being done and any concerns about safety or code violations.
If the construction is creating an immediate safety hazard, such as blocking roads or damaging utilities, this should be reported as an emergency.
Illegal construction reports may include the following:
Construction work without visible permits posted
Building additions or renovations that appear unpermitted
Structures being built too close to property lines
Work that appears to violate zoning regulations
Construction causing damage to neighbouring properties
Reported concerns are reviewed to confirm the issue and determine the appropriate response. Investigations are scheduled based on the information provided and the nature of the complaint.
When illegal construction is reported, the following may occur:
The complaint is reviewed by building or bylaw enforcement
Permit records are checked for the property
An inspector may visit the site to assess the work
The property owner may be contacted to resolve permit issues
Enforcement action may be taken if violations are confirmed
There are a few additional things to keep in mind:
Not all construction requires a permit - minor work may be exempt
Investigations may take time as inspectors gather information
Property owners may be given time to obtain required permits
Complainant information is kept confidential where possible
Residents are encouraged to report suspected illegal construction with detailed descriptions of the work being done so that inspectors can investigate and ensure construction meets safety requirements.