Parks and recreation services help maintain public outdoor spaces, recreation areas, playgrounds, washrooms, and park amenities so they remain safe, accessible, and enjoyable for residents and visitors.
This category is used to help residents find the appropriate request type for concerns related to parks, trees, playground equipment, and washroom facilities. Some concerns may relate to maintenance needs, damaged equipment, cleanliness, accessibility, or conditions that require further review.
Residents should choose the request type that best matches the concern.
Requests in this category may include:
Reporting a tree maintenance concern
Reporting damaged or unsafe playground equipment
Reporting a washroom repair or maintenance issue
Concerns about park amenities, public facilities, or recreation spaces
Maintenance concerns affecting the safe use of a park or recreation area
When submitting a parks and recreation request, it is helpful to provide the location of the concern and a clear description of the issue. For requests involving playgrounds or washrooms, selecting the specific playground or washroom helps ensure the concern is directed to the correct location.
Use Tree Maintenance when:
The concern involves a tree in or near a public park or recreation area
Branches appear damaged, broken, low-hanging, or in need of review
A tree may be affecting access, visibility, pathways, or nearby park amenities
Use Playground Equipment Repair when:
Playground equipment appears damaged, broken, loose, missing, or unsafe
Surfacing, structures, swings, slides, climbing equipment, or other play features require attention
The specific playground can be selected or clearly identified
Use Washroom Repair when:
A public washroom facility has damaged fixtures, doors, lighting, plumbing, or other repair concerns
A washroom is not functioning as expected
The specific washroom can be selected or clearly identified
There are a few additional things to keep in mind:
Some concerns may require inspection before maintenance or repair can be completed
Requests affecting safety or access may be reviewed with higher priority
Contact details may be used if more information is needed about the reported location or condition
Issues involving immediate danger, injury, fire, or urgent public safety concerns should be reported through emergency services rather than a standard service request
Residents are encouraged to provide clear location details and a brief description of the concern so the request can be reviewed and directed to the appropriate parks or recreation service area.