Spills or unknown substances on public property can create environmental hazards, health risks, or safety concerns. Reporting spills helps ensure that hazardous materials are properly contained and cleaned up before they cause damage to the environment or harm to people.
Residents can submit a service request to report spills or unknown substances on public property. The location of the spill is required. Contact details are needed in case more information is required. When reporting, it is helpful to describe the substance if known, the approximate size of the spill, and whether it is spreading or entering drains.
If the spill involves toxic chemicals, is near a waterway, or poses an immediate danger to people, contact emergency services immediately.
Spill reports may include the following:
Oil or fuel spills on roads or parking lots
Unknown liquids pooling in public areas
Chemical spills from vehicles or equipment
Substances entering storm drains
Spills affecting parks or green spaces
Reported concerns are reviewed to confirm the issue and determine the appropriate response. Work is scheduled based on factors such as environmental risk, substance type, and available resources.
When a spill is reported, the following may occur:
The report is reviewed to assess the type and severity
A crew may be dispatched to assess and contain the spill
Absorbent materials may be applied to prevent spreading
Specialized cleanup may be arranged for hazardous materials
The area may be monitored for environmental impact
There are a few additional things to keep in mind:
Do not attempt to clean up unknown substances yourself
Keep people and pets away from the spill area
Large or hazardous spills may require emergency response
Spills on private property are the responsibility of the property owner
Residents are encouraged to report spills with detailed information about the location, substance, and size so that appropriate cleanup measures can be taken to protect the environment and public safety.