Trees in parks and public recreation areas provide shade, beauty, and environmental benefits. When trees have maintenance concerns such as damaged branches, disease, or hazardous conditions, they may need attention from parks staff. Reporting tree issues helps maintain healthy urban forests and safe public spaces.
Residents can submit a service request to report concerns related to trees in parks or public recreation areas. The park name or location is required. Contact details are needed in case more information is required. When reporting, it is helpful to describe the specific tree, its condition, and any safety concerns.
If a tree or large branch has fallen and is blocking a road or pathway, or poses an immediate danger, this should be reported as urgent.
Tree maintenance requests may include the following:
Dead or dying trees that may need removal
Broken or hanging branches
Trees showing signs of disease or pest damage
Trees leaning or at risk of falling
Branches blocking pathways or sightlines
Reported concerns are reviewed to confirm the issue and determine the appropriate response. Work is scheduled based on factors such as safety risk, tree health, and available resources.
When a tree maintenance concern is reported, the following may occur:
The report is reviewed by parks staff
An arborist may inspect the tree
Pruning, treatment, or removal may be scheduled
Hazardous trees may be prioritized for safety
Replacement trees may be planted in some cases
There are a few additional things to keep in mind:
Trees on private property are the responsibility of the property owner
Street trees may be handled by a different department
Tree work may be scheduled seasonally for best results
Some trees are protected and require special permits for removal
Residents are encouraged to report tree concerns in parks with detailed descriptions of the location and issue so that maintenance can be scheduled and public spaces remain safe.