Animal and wildlife services help support safe and healthy communities by responding to concerns involving domestic animals, stray animals, pests, and wildlife-related issues.
This category is used to help residents find the appropriate request type for animal or wildlife concerns. Some concerns may involve a stray animal in a public area, while others may relate to pests or wildlife activity that requires review.
Residents should choose the request type that best matches the concern.
Requests in this category may include:
Reporting a stray animal
Reporting a pest control concern
Concerns involving wildlife activity near public or residential areas
Animal-related concerns that may affect safety, access, or public spaces
When submitting an animal or wildlife request, it is helpful to provide the location of the concern and a clear description of the animal, pest, or activity observed. Details such as when the issue was seen, whether the animal is still present, and whether there are safety concerns can help support review.
Use Stray Animal when:
The concern involves an animal that appears lost, loose, or unattended
The animal is in a public area or may affect nearby residents or traffic
The location and description of the animal can be clearly provided
Use Pest Control Request when:
The concern involves pests or recurring pest activity
The issue may affect a public area, facility, or neighbourhood condition
The location and type of pest concern can be described clearly
There are a few additional things to keep in mind:
Some animal or wildlife concerns may require review before action can be taken
Contact details may be used if more information is needed about the reported location or condition
Photos or additional notes may help describe the concern, if available
Issues involving immediate danger, injury, aggressive behaviour, or urgent public safety concerns should be reported through emergency services or the appropriate urgent response channel rather than a standard service request
Residents are encouraged to provide clear location details and a brief description of the concern so the request can be reviewed and directed to the appropriate animal or wildlife service area.