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Search the 311 Knowledge Base for up-to-date information about City Service and programs or call 311 (within City) or 416-302-City(2489). Our contact centre is open 24/7Search the 311 Knowledge Base for up-to-date information about City Service and programs or call 311 (within City) or 416-302-City(2489). Our contact centre is open 24/7
Browse request categories or use the search field to filter by keyword.
Request Categories
Animals & Wildlife
Report concerns related to stray animals, wildlife, or pest issues that may affect public safety, property, or community health.
Bylaw Enforcement
Report potential bylaw violations related to noise, property maintenance, construction activity, or public safety concerns. Requests may be submitted anonymously.
Graffiti Removal
Report graffiti or vandalism on public property, signs, facilities, or infrastructure requiring cleanup or removal.
Parks & Recreation
Report maintenance or safety concerns within parks and recreation areas, including trees, playground equipment, washrooms, and other park assets.
Public Facilities
Report maintenance, cleanliness, damage, or safety concerns related to public facilities, buildings, or community amenities.
Roads & Transportation
Report issues related to roads, sidewalks, traffic infrastructure, and transportation safety, including damage, maintenance concerns, obstructions, and roadway hazards affecting public mobility and accessibility.
Waste & Recycling
Report issues related to garbage, recycling, organics, and waste collection services, including missed pickups, damaged bins, and large item disposal requests.
Water & Sewer
Report issues related to water supply, sewer infrastructure, storm drainage, or wastewater concerns affecting public safety or property.
Winter Services
Report winter-related maintenance concerns, including snow accumulation, icy conditions, and roadway or sidewalk safety issues during winter operations.
Animal - Dead Animal Pickup
Report a deceased animal on public property that requires pickup and safe removal by city services.
Animals & Wildlife
Report concerns related to stray animals, wildlife, or pest issues that may affect public safety, property, or community health.
Bag Tag Purchase Request
Request information or assistance related to purchasing bag tags for extra garbage collection.
Building Maintenance Issue
Report maintenance or repair concerns related to public buildings or municipal facilities, including damage, lighting, plumbing, or safety issues.
Bylaw Enforcement
Report potential bylaw violations related to noise, property maintenance, construction activity, or public safety concerns. Requests may be submitted anonymously.
Damaged or Missing Bin Replacement
Report a damaged or missing garbage, recycling, or organics bin that requires repair or replacement.
Elevator / Accessibility Issue
Report elevator malfunctions or accessibility barriers affecting access to public facilities or municipal buildings.
Graffiti Removal
Report graffiti or vandalism on public property, signs, facilities, or infrastructure requiring cleanup or removal.
Illegal Construction
Report construction activity that may be occurring without permits or in violation of city regulations.
Large Item Pickup
Request collection of large household items that cannot fit in regular waste collection bins.
Missed Garbage Pickup
Report a garbage, recycling, or organics bin that was not collected on the scheduled pickup day.
Missing or Damaged Signage
Report missing, damaged, or unreadable road signs that may affect navigation, traffic flow, or public safety.
Noise Violation
Report excessive noise from residential, commercial, or construction activity that may violate city noise bylaws.
Parks & Recreation
Report maintenance or safety concerns within parks and recreation areas, including trees, playground equipment, washrooms, and other park assets.
Pest Control Request
Report pest or nuisance wildlife concerns that may affect public health, safety, or property conditions.
Playground Equipment Repair
Report damaged or unsafe playground equipment within a park or recreation area that may pose a safety risk.
Pothole
Report potholes or damaged road surfaces that may create hazards for vehicles, cyclists, or pedestrians.
Public Facilities
Report maintenance, cleanliness, damage, or safety concerns related to public facilities, buildings, or community amenities.
Public Washroom Issue (non-park)
Report maintenance, cleanliness, plumbing, or safety concerns affecting public washrooms located outside park facilities.
Report Unsafe Intersection
Report an intersection with visibility, traffic flow, or safety concerns that may increase the risk of collisions.
Request Speed Bumps
Request traffic calming measures such as speed bumps in areas experiencing speeding or road safety concerns.
Roads & Transportation
Report issues related to roads, sidewalks, traffic infrastructure, and transportation safety, including damage, maintenance concerns, obstructions, and roadway hazards affecting public mobility and accessibility.
Sewage
Report sewage-related concerns such as backups, overflows, odours, or wastewater issues affecting public or private property.
Sidewalk Repair
Report damaged or unsafe sidewalks, including cracks, uneven surfaces, or other conditions affecting pedestrian safety.
Snow Removal Request
Report snow or ice accumulation on roads, sidewalks, or public pathways that may create unsafe winter conditions.
Spill Report
Report spills or unknown substances on public property that may create environmental or safety hazards.
Stormwater
Report stormwater drainage concerns, flooding, or water accumulation affecting roads, pathways, or public property.
Stray Animal
Report a domestic animal that appears lost, abandoned, or roaming without an owner in a public area.
Street / City Furniture Repair
Report damaged or unsafe street or city furniture, including benches, bollards, bike racks, tables, or other public amenities.
Streetlight Repair
Report streetlights that are damaged, not working, or creating visibility and safety concerns in public areas.
Tall Grass or Weeds
Report properties with grass, weeds, or vegetation that may exceed allowable bylaw limits or create safety concerns.
Tree Maintenance
Report concerns related to trees in parks or public recreation areas, including damaged branches, fallen limbs, or unsafe tree conditions.
Unsafe Intersection or Road
Report intersections or road conditions that may create safety risks for drivers, cyclists, or pedestrians.
Washroom Repair
Report maintenance or repair issues affecting public washrooms located within parks or recreation facilities.
Waste & Recycling
Report issues related to garbage, recycling, organics, and waste collection services, including missed pickups, damaged bins, and large item disposal requests.
Water & Sewer
Report issues related to water supply, sewer infrastructure, storm drainage, or wastewater concerns affecting public safety or property.
Winter Services
Report winter-related maintenance concerns, including snow accumulation, icy conditions, and roadway or sidewalk safety issues during winter operations.
🔍 No matching request types found.
Please try a different keyword or browse the categories above.
Animal - Dead Animal Pickup
Report a deceased animal on public property that requires pickup and safe removal by city services.
Bag Tag Purchase Request
Request information or assistance related to purchasing bag tags for extra garbage collection.
Building Maintenance Issue
Report maintenance or repair concerns related to public buildings or municipal facilities, including damage, lighting, plumbing, or safety issues.
Damaged or Missing Bin Replacement
Report a damaged or missing garbage, recycling, or organics bin that requires repair or replacement.
Elevator / Accessibility Issue
Report elevator malfunctions or accessibility barriers affecting access to public facilities or municipal buildings.
Illegal Construction
Report construction activity that may be occurring without permits or in violation of city regulations.
Large Item Pickup
Request collection of large household items that cannot fit in regular waste collection bins.
Missed Garbage Pickup
Report a garbage, recycling, or organics bin that was not collected on the scheduled pickup day.
Missing or Damaged Signage
Report missing, damaged, or unreadable road signs that may affect navigation, traffic flow, or public safety.
Noise Violation
Report excessive noise from residential, commercial, or construction activity that may violate city noise bylaws.
Pest Control Request
Report pest or nuisance wildlife concerns that may affect public health, safety, or property conditions.
Playground Equipment Repair
Report damaged or unsafe playground equipment within a park or recreation area that may pose a safety risk.
Pothole
Report potholes or damaged road surfaces that may create hazards for vehicles, cyclists, or pedestrians.
Public Washroom Issue (non-park)
Report maintenance, cleanliness, plumbing, or safety concerns affecting public washrooms located outside park facilities.
Report Unsafe Intersection
Report an intersection with visibility, traffic flow, or safety concerns that may increase the risk of collisions.
Request Speed Bumps
Request traffic calming measures such as speed bumps in areas experiencing speeding or road safety concerns.
Sewage
Report sewage-related concerns such as backups, overflows, odours, or wastewater issues affecting public or private property.
Sidewalk Repair
Report damaged or unsafe sidewalks, including cracks, uneven surfaces, or other conditions affecting pedestrian safety.
Snow Removal Request
Report snow or ice accumulation on roads, sidewalks, or public pathways that may create unsafe winter conditions.
Spill Report
Report spills or unknown substances on public property that may create environmental or safety hazards.
Stormwater
Report stormwater drainage concerns, flooding, or water accumulation affecting roads, pathways, or public property.
Stray Animal
Report a domestic animal that appears lost, abandoned, or roaming without an owner in a public area.
Street / City Furniture Repair
Report damaged or unsafe street or city furniture, including benches, bollards, bike racks, tables, or other public amenities.
Streetlight Repair
Report streetlights that are damaged, not working, or creating visibility and safety concerns in public areas.
Tall Grass or Weeds
Report properties with grass, weeds, or vegetation that may exceed allowable bylaw limits or create safety concerns.
Tree Maintenance
Report concerns related to trees in parks or public recreation areas, including damaged branches, fallen limbs, or unsafe tree conditions.
Unsafe Intersection or Road
Report intersections or road conditions that may create safety risks for drivers, cyclists, or pedestrians.
Washroom Repair
Report maintenance or repair issues affecting public washrooms located within parks or recreation facilities.
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